Recently we heard complaints from a few riders annoyed with a few of the SunRail service interruptions that have occurred since operations began last month on the Southern Expansion.
We understand how frustrating delays can be, so we asked the SunRail bosses what was up.
Here is how they responded in a written statement:
“The SunRail team and its leadership acknowledge there have been a few issues during the expansion of service and the new schedule. We are operating more trains at more stations on a longer corridor.
"Even so, our goals remain the same; to operate a safe, welcoming and efficient system with an on-time performance (OTP) of better than 95%. We understand there have been some recent interruptions. We will continue to work diligently to improve and deliver the service our customers need and deserve. We also wish to thank our customers for their patience and continued support of SunRail.”
"Even so, our goals remain the same; to operate a safe, welcoming and efficient system with an on-time performance (OTP) of better than 95%. We understand there have been some recent interruptions. We will continue to work diligently to improve and deliver the service our customers need and deserve. We also wish to thank our customers for their patience and continued support of SunRail.”
See you on The Rail.
No comments:
Post a Comment