Monday, May 13, 2019

Try downloading SunRail's new app


SunRail’s App is up and running.

We just downloaded the app today (5/13) on our iPhone and it looks pretty good. (Just go to the app store and type SunRail. We’re told it also works on Android smartphones.)

It’s just a shame that it has taken this long because many people have been clamoring for an app since SunRail’s launch. Riders on the move need an app, not the pseudo dingbat SunRail had for years.

The previous management at SunRail said an app wasn’t needed. That really made no sense since every company or organization has an app for the convenience of fans.

Credit for making the decision to create this app should rightly go to SunRail CEO Nicola Liquori who has developed a reputation for cutting through the silliness to get things done.

She was the leader who approved the text alert system to notify riders when there are service interruptions.

The debate over initiating a text message system lasted for a year and after Ms. Liquori came aboard, she moved ahead.

Sadly Ms. Liquori doesn’t have the budget or the authority to expand service to weekends and late nights, but she was the first SunRail executive to publicly admit the lack of weekend service was a major pain point for riders and would-be riders.

Now that the app is available, we would love your feedback on its functionality.
See you on The Rail.



Monday, May 6, 2019

SunRail repairs and delays may continue through Tuesday


Monday (5/6) got off to a rocky start for many SunRail riders because a downed power line damaged train signals and control systems from Sanford to Longwood.

The storm damaged some railroad crossing gates where crews had to use flags to stop the traffic and usher the trains through the crossing. The reduced speeds slowed down train traffic throughout the 49-mile SunRail system.


The morning delays were made even worse when a SunRail train hit a car that was on the tracks around 8:30 a.m. No one was hurt in that wreck.

The storm damage has proven to be the biggest problem on Monday.
A SunRail spokesman said, “Crews are working to fix the damage and resulting outages, which are fairly extensive.

“The work will last throughout the day, meaning delays will persist during off-peak times today, as well as affect the afternoon peak, half hour schedule. The repair work is likely to extend into tomorrow and possibly Wednesday, but the delays are expected to be shorter as more of the system comes back online.”

Despite the situation on Monday, SunRail has a strong record of meeting train schedules, as the accompanying chart shows a greater than 95% on-time record.

To stay informed, please check www.sunrail.com, SunRail on Twitter, or to receive SunRail text message alerts sent directly to your mobile device, text SunRail to 31996 to subscribe.

The text message system, which was requested by riders, has proven to be very helpful. This morning, the first warning regarding problems and delays was transmitted at 5:02.



Wednesday, May 1, 2019

Happy birthday, SunRail!


What a difference 5 years make!

We clearly remember the pre-dawn darkness of the morning of May 1, 2014 when we boarded the first regularly scheduled northbound train departing from the Sand Lake Road SunRail station.

You would have thought it was a moon launch from Cape Canaveral. The station and the train were packed with reporters, railfans and some genuine commuters seeking a less stressful way of getting to work.

The first few days of SunRail service were amazing – almost overwhelming. So many people tried SunRail during the first weeks that extra trains were added to accommodate the overflow crowds.

The excitement was understandable because local train service for the Orlando metro area – an idea that had been dreamed about and debated for decades – opened a new era for Central Florida. SunRail created a new transportation corridor along the I-4 corridor, one of the nation’s fastest growing areas.

From its first day, SunRail connected three counties and most of this region’s major employers, including downtown Orlando, Orlando Health and Advent Health (formerly Florida Hospital) downtown Orlando and the Sand Lake Road station, which has a quick bus connection to Orlando International Airport. It’s noteworthy that SunRail also attracts riders from neighboring Lake and Polk counties. They would rather ride the train that fight congestion on I-4 and other highways.

Last summer SunRail grew by 4 stations – to a total of 16 – thanks to the Southern Expansion into Osceola County (and connected a fourth county). That expansion nearly doubled SunRail’s daily ridership to the point that on many mornings and afternoons there is standing-room only at some train stations.

Looking out the train window during the past 5 years it’s easy to see how SunRail has super-charged growth in Central Florida. Take Maitland station, for example. Five years ago, there was nothing at that station. Today, there’s an attractive apartment complex next to the station. Apartment complexes have also been built at the Lake Mary, Longwood, and Lynx Central Station. More Transportation-Oriented Developments are under construction at Tupperware and Sand Lake Road. Plans are also in the works for DeBary and Kissimmee.

The billions in new construction have meant more real-estate tax money to improve the quality of life in the counties where SunRail operates.

Though SunRail was launched mainly to serve commuters, it has also developed a strong following of leisure riders heading to lunch in Winter, Sanford, and Kissimmee; the museums and theaters at Loch Haven Park, and sporting, cultural events and date nights in downtown Orlando and other destinations along the SunRail corridor.

While the launch of SunRail may not be quite as big a deal as the opening of the Magic Kingdom, it has changed Central Florida. SunRail at 5 years old shows a bright and promising future. As Central Florida leaders work to embrace the opportunities ahead, SunRail has the potential to connect the region even more.

For more information, click here.






Wednesday, April 24, 2019

Riders deserve clean SunRail stations


SunRail will celebrate its 5th anniversary in a few days. Before that happens, can somebody please clean the SunRail stations at Lynx Central Station and in Sanford?

The accompanying photo was taken at 9:30 a.m. Wednesday (4/24) on the northbound platform at Lynx Central Station. There was trash on the platform and the fenced area between the platform and the neighboring apartment complex.

It’s clear the platform area had not been cleared in a long time. Some trash has blown onto the railroad tracks.

One problem complicating the situation is that homeless people camp at the station overnight. Many sleep in the station on flattened cardboard boxes. Some sleeping pads were still on the platform Wednesday morning.

There are mystery substances smeared on the platform. The platform needs daily power washing.

Every morning hundreds of people get off SunRail trains and walk through this mess on the way to the sprawling Orange County Courthouse. In a few months, this station also will be used by people headed Creative Village and the downtown campus of the University of Central Florida and Valencia College.

The maintenance issue in Sanford is not as egregious as Lynx, but it is still very serious. A few weeks ago, we wrote about litter at that station. The biggest pieces of litter have been picked up, but the bus loop next to the station is strewn with thousands – no exaggeration – of cigarette butts. (See the accompanying photo.) Many of these cigarette butts have been faded by the weather, so it’s clear they have been there for a long time.

A Sanford official told us that one reason for the problem is that the federal Department of Homeland Security won’t let the city deploy cigarette butt receptacles because terrorists can use them to hide bombs. He pointed out that’s why they have see-though trash receptacles with transparent bags.

Good point!

That rule applies to all the SunRail stations, such as the one at Sand Lake Road where you would be hard-pressed to find two dozen cigarette butts or any trash.

How does Sand Lake Road stay so clean?

“I just stay on top of it,” said the Sand Lake Road maintenance man that everybody knows as Dan.

Cigarette butts are not just unsightly, they are an environmental hazard. Though cigarette butts and filters look like cotton, they aren’t. They’re plastic. We were surprised to learn that cigarette butts make up more than one-third of the litter that is collected annually worldwide.

The discarded cigarette butts leach toxic chemicals, including arsenic and lead into the soil and water. There are huge stormwater pipes at the train station. 
Waste from the station ends up in nearby Lake Monroe. It’s ironic that beautiful mosaics of alligators and manatees decorate the sidewalk at the Sanford SunRail bus loop.

SunRail it’s addressing the maintenance issues at Lynx with contractors who are supposed to do the work. SunRail officials also said they’re discussing the issues at Sanford SunRail with the City of Sanford and Seminole County.

The maintenance at the Sand Lake Road station is the gold standard that should be applied throughout the system.

Please get ‘er done and keep those stations clean. The riders and the community deserve it.


Sunday, March 24, 2019

Why Osceola residents need to vote "for" SunRail

If you’re an Osceola County resident who rides SunRail, please read this article.

Osceola County is holding a special election on May 21st to ask residents to support a referendum that can help pay for and improve public transportation – SunRail and Lynx.


Please vote “for” this referendum that will increase the county sales tax by one penny.

If approved, this tax would raise $67 million per year.

This money will go for transportation – including SunRail and Lynx service in Osceola County. 

In case you didn’t know it, the Florida Department of Transportation is subsidizing SunRail until 2021, when it will be the responsibility of Osceola and the other SunRail partners – Orlando, Orange, Seminole, and Volusia counties – to pick up the tab.

No public transit system in the world can pay for operations solely from the fare box. Typically, a transit system can pay about 30 percent of the costs from fares. Beyond that, they need government support.

Without a dedicated funding source, SunRail would have to go from county to county every year begging commissioners for enough money to keep running. That’s what Lynx has been doing for years, which is why our public bus system is barely scraping by.

Remember, public transit is a service. The police and fire are also very expensive services paid for by the government. Unlike police and fire, transit raises some of the money needed to pay for its operating costs. Keep in mind that all transportation – from the street outside your house to the airlines – receive government subsidies.

No doubt you can see every day how many Osceola residents ride SunRail.

The SunRail train has been a huge hit since last summer when it started serving stations at Tupperware, Kissimmee, and Poinciana. Folks boarding at those stations and Meadow Woods in Orange County have nearly doubled SunRail’s daily ridership.

Granted adding a penny to the sales tax will put a squeeze on some residents. But the sacrifice is worth it because communities with a strong transportation system – both roads and public transit – are attractive to investors and that means more employers; more and better employment opportunities, and a better standard of living for everyone.

We strongly encourage Osceola riders you and your neighbors to vote “for” this referendum on May 21st.

Hopefully, Orlando, Orange, Seminole and Volusia counties will soon follow Osceola’s leadership to create dedicated funding sources for public transportation.


Saturday, March 23, 2019

Weekend SunRail requires fixing the devil in the details

Riders and would-be riders ask us why SunRail doesn’t run on Saturdays and Sundays.

Typically, we respond that SunRail doesn’t have money in its budget for weekend operations.

There is another reason that’s a little more complicated.

The devil is in the details of the joint-operating agreement signed by the state and Central Florida’s local governments – known as the local funding partners (Orlando, Orange, Seminole, Volusia, and Osceola counties).

You can read that agreement by clicking here.

On page 20, under Base Service Standards, subsection B., it reads: “The Commuter Rail System will not provide any train service between midnight and 5 a.m., legal holidays, and Saturdays and Sundays.”

This clause helps to explain why there is no money to help pay for weekend or late-night service.

The SunRail Commission – the local elected officials who represent the funding partners – is expected to update the operating agreement this year.

Hopefully, they will remember to update this clause to create an opportunity for weekend service.

See you on The Rail Monday to Friday.




Saturday, March 9, 2019

Saddle up on SunRail for a "daycation" cattle drive

Mark Monday, March 18th in your datebook.

Get the day off from work, play hooky from school, and take SunRail to a “daycation” in Kissimmee to enjoy a rare event – a real deal cattle drive. (Cue “Rawhide”)

Our friends at Florida Daycations and Events have packaged an experience for visitors that will immerse them in the frontier spirit and culture that created Kissimmee. To sign up, click here.

We’re excited because until now, the Kissimmee cattle drive has been mainly a local event for Osceola residents.

Thanks to SunRail -- which started running into Osceola County last summer -- it’s easy for people throughout Central Florida to ride down to Kissimmee and saddle up. (Well maybe not saddle up, but you know what we mean.)

Many people may not realize that Florida is one of the biggest cattle states in the country, and Kissimmee is the heart of Florida cattle country.

Cowboys still live in Osceola County. Usually, you need to drive down to southern Osceola near Kenansville to see working cowboys. But on March 18th there will be real cowboys and cowgirls and cattle lumbering down Broadway in the heart of Historic Downtown Kissimmee.

The experience Florida Daycations and Events packaged involves much more than witnessing the cattle drive but also soaking up Kissimmee’s frontier spirit and history.

Florida Daycations and Events guests will get to eat like a cowboy; go to a cowboy hoedown street party. There is a herd of extras, including a VIP area for Florida Daycations and Events guests. Most of all, it’s going to be fun!

For more details, and to sign up, click here.

See you in Kissimmee on March 18.


Friday, March 8, 2019

SunRail ridership stats - WOW!

SunRail managers deserve to take a bow.

In a little more than a year, the SunRail daily ridership has nearly doubled.

We remember when not too long ago when daily ridership was limping along at 3,200.

But that was in the past. In a statement sent out Friday (3/8) afternoon, SunRail managers reported that during this January and February, daily ridership averaged 6,000.

They also pointed out that Friday ridership is averaging more than 6,300.

What happened?

The Southern Expansion – opening stations last summer in the south Orange County community of Meadow Woods and in Osceola County at Tupperware, downtown Kissimmee and Poinciana.

Sometimes trains headed northbound from those stations are so full there are few empty seats available by the time to train reaches the original 12 stations that opened 5 years ago when SunRail service launched.

“The ridership numbers are very exciting, and we are anticipating even higher numbers in March and April as these months are typically among the strongest for SunRail” said SunRail Chief Executive Officer Nicola Liquori. “The increases are trending system-wide as customers take advantage of the new schedule and the convenience of SunRail.”


It’s noteworthy that even though SunRail’s resources – money and equipment are limited – they have embarked on several initiatives to expand the service. They:
Tweaked the schedule to better accommodate the hours of the caregivers who work at Advent Health/Florida Hospital and ORMC. It still needs work, but we notice more caregivers boarding at those stations in the afternoons.
Launched a special late-night southbound train after Orlando Magic games.
Worked on partnerships to get people from the SunRail station in Sanford to historic downtown Sanford with a trolley service and worked with Lynx on a bus connection between the sand lake Road station and Orlando International Airport. Those efforts are bearing fruit. Many days the Sanford trolley is packed. We see more people with luggage boarding and getting off SunRail and Sand Lake Road.

We are also delighted to learn that SunRail is working closely with the University of Central Florida to find ways students at the new downtown campus can make use of SunRail. That downtown campus is due to open late this coming summer.

See you on The Rail.





Wednesday, February 13, 2019

People who decide on SunRail don't ride the train

Check out the accompanying photo. These are the local elected officials who serve on the SunRail Commission that oversees the local passenger rail service.



When is the last time you’ve seen any them waiting with you on the platform for the SunRail train to arrive?

Usually, the only time you see them on SunRail is when they’re posing for a publicity photo.

At least two of those officials are chauffeured around by a police detail. During the January rail commission meeting, Volusia County Council Member Ed Kelley freely admitted to the audience that instead of taking the train to the meeting, he chose to ride in a car with another county official.

So, you may wonder, if they don’t ride the train on a regular basis, then how are they qualified to make decisions on the train service that the rest of us receive? (This the same problem with the board that oversees Lynx bus system.)

For decades Central Florida public transit has been largely ignored (and drastically underfunded) because the local officials who vote on the budgets and policies don’t use public transit.

We think the lack of rider representation on the rail commission is a big part of the problem with SunRail – especially its weekday schedule and lack of weekend service.

The train exists to serve riders, so riders should play a direct role in setting the policy for local transit. The advisory boards for SunRail and Lynx are not enough. What those advisory boards have to say is just that – advice. Advice is easily pushed to the side.

Riders need voting representatives on the boards that oversee SunRail and Lynx. That’s the only way that the public can be assured that the real-world concerns of riders will be addressed seriously.


Sunday, February 3, 2019

Why we need Transit Equity Day

Monday (Feb. 4) is Transit Equity Day.

No, there won’t be any parades and you don’t get the day off from work.



Transit Equity Day is a national observance that was created to call attention to the importance of public transit. This date was selected because it was the birthday of Rosa Parks, who is credited with launching the Montgomery Bus Boycott (1955 to 1956) to end racial segregation on public buses.

We share the belief of Mrs. Parks, and the late Rev. Dr. Martin Luther King Jr., that access to public transit is a civil right. (If you don’t have a car and can’t afford one, then how do you get to work, the doctor, or shopping for groceries?)

The goal is of Transit Equity Day is to recognize the importance of public transit to everyone because it:
·        Helps reduce traffic congestion
·        Improves our local economy and create more jobs
·        Protects the environment from toxic emissions, which helps to counter the catastrophic danger of global warming.

What can you do to observe Transit Equity Day?
·        If you already use Lynx, SunRail or Votran, click here to create a poster for a selfie to share on your social media to show you’re a supporter.
·        Call and email local, state and federal elected officials and tell them we need more money invested Lynx, SunRail and Votran for more buses and trains to improve the service and make them easier and more convenient to use.
·        At your daily work team meeting, mention today is Transit Equity Day and tell your colleagues why you use the train or bus.
·        If you usually drive, but want to include public transit in your work journey, click here to visit our friends at rethink Your Commute.
·        Plan to have your next work team off-site meeting on SunRail to get a taste of what public transit is like. We have heard that many businesses have done off-sites on the train.


Happy Transit Equity Day!

Monday, January 28, 2019

Local officials have no idea of how they will run SunRail in 2 years

Central Florida governments have no plan for how they will run SunRail when the Florida Department of Transportation steps away from that responsibility in 2 years.

Under the agreement that launched SunRail, FDOT is managing and financing the railroad until 2021. Then management of SunRail becomes the job of the local funding partners – Orange, Volusia, Seminole and Osceola counties and the city of Orlando.


Mind you, SunRail was approved in 2011. Everyone knew this day was coming, yet the SunRail Commission – local-elected officials who represent the funding partners – have spent years fiddle-faddling around.

2021 is right around the corner and there doesn’t seem to be any sense of urgency. Consider, for example, the SunRail Commission meets on a quarterly basis – the next meeting is this Thursday (Jan. 31).

Can the commission really afford to meet only 4 times a year when there is so much that needs to be accomplished, such as figuring out how the local governments will pay to operate and grow SunRail?

The commission also needs to figure out how to provide the level of service residents have been clamoring for – weekend and late-night trains and rail connections to DeLand and Orlando International Airport.

It costs roughly $40 million a year to operate SunRail. Last year SunRail collected roughly $8 million through the fare box, federal grants, and fees paid by Amtrak and other railroads that use SunRail tracks.

The local governments need to agree on a reliable dedicated funding source to fill the funding gap.

In addition, SunRail and Lynx need to be merged into a single public transit agency for the sake of improved service and efficiency. Consolidating SunRail and Lynx into a single agency likely requires state legislation – and nothing in Tallahassee happens quickly.

About a year ago, the SunRail Commission approved a working group that hired consultants to study the future management of SunRail, but everything is moving in slow motion. Time to stop studying and start doing.

If you ride SunRail and you care about its future, you should be worried. SunRail and the calendar wait for no one.


Wednesday, January 23, 2019

Forget about taking SunRail to the Pro Bowl

Hey sports fans, were you looking forward to avoiding traffic congestion and exorbitant parking fees on Sunday (1/27) by riding SunRail to downtown Orlando for the Pro Bowl?

Well, you’re out of luck.

Here’s the scoop from a spokesman for the Florida Department of Transportation that manages SunRail:

“SunRail is not running a train for this year’s Pro Bowl. The cost for last year’s initiative was covered by Bombardier (the contractor that operates the train).

“Ridership last year was 1,877. This year, the SunRail team is working with Bombardier on longer-term opportunities such as the special southern train at 10:30 p.m. on Magic game nights, extending into April. We are also looking at other opportunities as well.




Kissimmee SunRail riders get a boost

Starting Monday (1/28) public transit in Kissimmee will get a big boost.

That’s when Lynx’s Kissimmee Circulator -- also known as Link 709 -- begins service at the Kissimmee SunRail station.

This mini-bus was launched to make it easier for people to get to popular destinations in Kissimmee’s downtown core.

The service, which will run from 6:30 a.m. to 8 p.m. on weekdays, will link the intermodal transit station with the Osceola County Courthouse and administrative center with Kissimmee City Hall, Osceola Regional Medical Center, Florida Hospital Kissimmee.

Until now, it’s been a pretty good hike between the intermodal station – which serves passengers from SunRail, Lynx, Amtrak, and Greyhound -- and the county courthouse.

The Kissimmee Connector will travel on Dakin Street, Lakeview Drive, Emmett Street, Church Street, Martin Luther King Junior Boulevard, Oak Street, Central Avenue, and Main Street.

For the first 6 months of service, people will be able to ride the 12-passenger mini-bus for free.

See you on The Connector.



Tuesday, January 22, 2019

Ride SunRail for a night on the town!

Sometimes you just have to ride SunRail for fun.

Thursday, Jan. 31, is one of those days.

On that evening, Florida Daycations and Events is hosting an Art Along Broadway event in Kissimmee. For tickets and more information on that event, CLICK HERE.

SunRailRiders is collaborating with Florida Daycations and Events to encourage people to use SunRail to enjoy destinations along the SunRail corridor that connects Volusia, Seminole, Orange and Osceola counties.


Florida Vacations and Events, led by Brenda Cioe, packages a variety of fun activities throughout Central Florida.


Granted, we’re all frustrated that SunRail doesn’t run on the weekends or late at night. But you will be delighted to see some of the Daycations that Brenda will be rolling out over the next few months.

Some of those events will be during the day, which is perfect for stay-at-home moms, retirees, snowbirds, tourists and people who have days off during the week, such as hospital caregivers; public safety officers/firefighters and airline professionals.

Others, such as the event on Jan. 31, will be held in the evening. These are ideal for folks who work a regular 9 to 5 to come out after quitting time to have some fun and then ride SunRail back to their home station.

On the evening of Jan. 31, the event will be held in Kissimmee and includes shows, music, food and fun and a display of Art Along Broadway. As the event organizer, Brenda has packaged the entire experience for $23- per-person (excluding the SunRail Ticket as many of you are departing from various stations).

This is a great opportunity for many people who say they have never had an opportunity to ride SunRail.

Come on, you know that every now and then it’s fun to stay out late on a school night!


See you on The Rail.

Monday, January 21, 2019

Why is there such a disconnect between Lynx and SunRail?

We just saw a glaring example of the disconnect between the Lynx bus and SunRail on Martin Luther King Day (1/21).

We watched Lynx buses continue to stop at the Sand Lake Road SunRail station on Monday even though SunRail was shut down for the MLK holiday.

It would be easy to gig Lynx and say: How come they didn’t tell their drivers not to stop at SunRail stations on the holiday? This time we must give Lynx a pass.




Don’t give us that jazz about: It’s a federal holiday and everybody has the day off.

Everyone is not off from work. Many people who work in the service/hospitality industry are not off on federal holidays.

Let’s not forget all the people who work at area hospitals and Orlando International Airport. They use SunRail. Many of them are not off on MLK Day, on other holidays, or weekends. They have told us that when SunRail isn’t running their travel time to and from work increases by an hour or more.

SunRail is public transit. Put an emphasis on “public”.

SunRail should not be a “boutique” train only serving the schedule of “suits” riding in from the suburbs to work in downtown Orlando’s glass towers.

SunRail needs to be a full-service train that runs 365-days a year. Nothing less is acceptable.

SunRail needs to take a lesson from Lynx and step up its game.


Thursday, January 17, 2019

Once again SunRail insults the memory of Dr. King

It is a disgrace that SunRail will not be operating on the Monday (1/21), the national observance of Dr. Martin Luther King Jr.’s birthday.

Dr. King came to national prominence as a public transit activist in 1955, when he helped lead the Montgomery Bus Boycott.



For more than a year, hundreds of black people in Montgomery didn't ride the buses because they refused to sit in the back. In 1968, Dr. King was assassinated in Memphis, Tenn. where he went to support sanitation workers who were striking to protest dangerous working conditions and poor pay.

Dr. King was a champion for working people, poor people – the very same people who get screwed when SunRail is not running. SunRail is not a theme park ride, it's public transportation that real people depend on.

The MLK Holiday is a bank holiday and a holiday for federal workers (let’s not even get into that). Most other people, especially hourly workers and those who work in the service and hospitality industry must work on that holiday.

Many people who use SunRail -- especially those who do not own cars -- say an hour or more is added to their travel time when the train is not running. So how the heck can SunRail honor MLK while screwing working people? It’s cynical. (The Lynx bus will be running.)

We raised this concern several times in the past, including earlier this month at the SunRail Customer Advisory Committee meeting. SunRail CEO Nicola Liquori, who came to her present role long after the schedule was established, said she would find out why MLK Day was a SunRail holiday.

Her interest and concern are deeply appreciated. It’s time for SunRail to provide the community with the level of service we need and deserve.

Sadly, we won’t see you on The Rail on the MLK holiday because the train won’t be running.







Monday, January 14, 2019

Wi-fi problems on SunRail?

Had problems with the free wi-fi on SunRail?

You’re not alone. We’ve heard several complaints about the wi-fi system not working, or people having a difficult time connecting.


A member of the SunRail Customer Advisory Committee asked about wi-fi issues during a recent committee meeting.

SunRail CEO Nicola Liquori acknowledged there have been issues with the wi-fi that they have called to the attention of the company that provides that service.

In addition, Ms. Liquori said they have been considering retaining another company to provide that service.

Free wi-fi has always been one of the cool things about SunRail. You can get work done on your way to work, or on your way home, or just spend time Facebooking on the train.

Hopefully, this will be resolved sooner, rather than later.

See you on wi-fi and The Rail!