Showing posts with label downtown Orlando. Show all posts
Showing posts with label downtown Orlando. Show all posts

Friday, October 10, 2014

Please eliminate traffic death trap for SunRail riders

Check out the accompanying photo at the Church Street SunRail station in downtown Orlando.

This is what a death trap looks like.





Every morning hundreds of SunRail riders who get off the train at Church Street – one of SunRail’s busiest stations – play dodge cars while crossing South Street because there is no crosswalk or traffic signal to help them.

Granted, the pedestrians in this photo are jaywalking. But they really don’t have any other way to get across the very heavy two-way traffic on South Street. Conditions will only get worse as the sun rises later and riders are left to cross South Street in the darkness.

This is not a new problem. Riders tweeted about this crossing back in May, shortly after SunRail began operations. Yet this dangerous situation continues. Every one of those riders is in danger when they cross this street.  We're not traffic engineers, but this location cries out for a clearly marked crosswalk, zebra strips on the pavement and maybe even some warning lights.





Even though this problem is at the SunRail station, the responsibility rests with the city of Orlando. You would think Orlando would have jumped on this situation months ago, especially considering this crossing is around the corner from Orlando City Hall. Mayor Buddy Dyer has spoken eloquently in the past about having a pedestrian friendly, walkable downtown. So what's up Mr. Mayor?  It's time to walk the talk (bad pun intended).


Hope it doesn’t take someone getting killed before something is done to make it safer for SunRail riders to cross the street in the morning on the way to work.

Sunday, September 14, 2014

SunRail needs a better boss

Central Florida’s Lynx public bus system should be running SunRail.

That notion may seem off the wall, but it makes sense because Lynx is in the mass transit business, and the Florida Department of Transportation – which built and oversees SunRail – is in the road-building business. Those are two completely different disciplines.



FDOT is top notch when it comes to building roads. They’re engineers. They care about things, but they’re not exactly warm and fuzzy when it comes to caring about living and breathing people.

A couple of weeks ago there was a tragic situation at SunRail when a dead body was found early in the morning on the tracks near the Sanford station. The public address systems at SunRail stations announced that SunRail service was canceled for the morning. “We apologize for the inconvenience,” the announcer added.

We were flabbergasted. SunRail announced service was canceled as though it was no big deal.

Lynx would have never done that, regardless of the tragic circumstances. They know people are counting on them to get to work. To their credit, SunRail did resume service that morning. But why did SunRail think canceling service was an option?

Customer service at SunRail is a joke. When SunRail launched they had station Ambassadors to answer questions from riders. But they got rid of the Ambassadors so there’s no one to talk to face to face when you have a question.

At Lynx Central Station in downtown Orlando there is a Lynx representative who answers questions and sells bus passes. Oh, and did we mention that customer service booth is in the bus system’s air-conditioned passenger lobby. That’s right, air-conditioned – something to think about next time you’re standing under the skimpy canopy on a SunRail platform in the blazing sun, or in driving rain.



In addition, Lynx has a platoon of supervisors in marked cars who patrol the bus routes checking on drivers and answering rider questions. When SunRail failed a few weeks ago and announced service was canceled for the morning, it was the Lynx supervisors who led a convoy of buses to rescue stranded SunRail riders.

Lynx runs 7 days a week, albeit abbreviated service on the weekends. SunRail provides 4,200 rides daily. Lynx provides 105,000 rides daily. And as we all know, SunRail doesn't run on weekends, or much during the middle of the day.

SunRail is new and sexy. Lynx is not.



The overwhelming majority of people on Lynx ride because they don’t have a choice. They can’t afford a car, or for one reason or another, they can’t drive. It takes a long time to get from Point A to Point B on Lynx because of traffic congestion and the Lynx bus fleet is too small. Lynx has 299 buses to serve Orange, Seminole and Osceola counties. Lynx really needs about 700 buses to provide more convenient service. The problem is that Lynx doesn’t get enough funding, but that’s a story for another day.

Central Florida won’t get the mass transit it deserves until bus and rail service is being managed under one roof. Clearly Lynx knows more and cares more about mass transit than our friends at FDOT.










Sunday, August 17, 2014

SunRailRiders - soaring over

Here's a cool video that gives a bird's eye view of the SunRail commuter train racing northbound through downtown Orlando, Florida.
Get more SunRail news at www.sunrailriders.com