Wednesday, September 19, 2018

What to do when the ticket vending machines aren't working?

So the other day we went to catch SunRail. When we got to the station none of the ticket-vending machines was working.

OK, today we’re not knocking the vending machines. They are machines and sometimes technology doesn’t work.


The train was coming in a few minutes and we didn’t know what to do. But along came the friendly platform Ambassador. We explained the situation and she said not to worry.

She gave us a handy-dandy SunRail pre-addressed envelope to show the conductor that we tried to pay, and for us to mail in with a check to pay our fare.

Good thinking, SunRail!

In case you were wondering – 36 people have used the envelopes to mail in checks. Shows you what kind of great folks ride SunRail!

See you on The Rail!

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