Thursday, September 4, 2014

Rough day on the rails

On Thursday SunRail had another rough day on the rails.

A freight train derailed near Sanford blocking one of the two tracks used by SunRail, so operations had to be slowed down to let northbound and southbound commuter trains share one set of tracks.

We think SunRail did a much better job this time than they did last Friday. They pushed out messages much faster and more frequently to let riders know what was going on. Good job guys.

Service interruptions, such  as the one on Thursday morning are going to happen. Much of the time they are beyond the control of SunRail. What is in SunRail's control and responsibility is to let riders know what's going on.

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