We still don’t understand SunRail’s rationale for the
placement of ticket vending machines that accept cash. It’s not like everybody
has plastic, and considering some of the recent credit-card security problems
it might not be wise to use credit cards on public vending machines. There are
two platforms – northbound and southbound -- at every SunRail station. But SunRail
only puts a cash machine on one platform (they claim financial reasons for
this). So if the cash machine isn’t on the platform where you’re waiting you
must cross to the other side – using the pedestrian crossing, of course -- to
buy your ticket.
At almost all the stations the northbound and southbound platforms
are directly opposite each other. The one exception is at Church Street in
downtown Orlando. There platforms are a block away from each other with a busy
street – South Street – between them. The cash machine is on the northbound
platform, and get this, a rider on Monday told us that machine has been out of
order for several day. So if you arrive at the southbound platform to buy a
ticket with cash as the train is approaching you’re going to be SOL. Thanks SunRail bosses, nice planning.
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