Here is another one of those questions we get
all the time from fellow riders. How come there is only a ticket machine on one
SunRail platform that takes cash.
We know one woman – a first time rider – who
only had cash when she came to the station and didn’t realize the cash machine
was on the other platform. So we put the question to a SunRail spokesman.
Here’s his response:
“There
is only one cash machine at
every station due to the additional maintenance and costs associated with
operating a cash machine
(i.e. people try to jam bills into the receptacle, it requires an armored
service to empty the machines, and a place to store and count the cash, etc.). More and more CRT properties
(including Tri-Rail) are moving toward this system of fare collection. If there
are more stations northbound, the cash machine
is on the NB platform. If there are more stations SB, the cash machine is located on the SB
platform. Rationale is, you are more likely to serve the most passengers where
additional destinations are on the line.”
I don't think they really know where their cash machines actually are... because the cash machines at both ends of the line (Sand Lake Road and DeBary) are both on the Northbound side. I believe the one at the Winter Park station is on that side as well.
ReplyDeleteWe agree with your conclusion. The response is just doubletalk.
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